To see a complete list of the City of Los Angeles Customer and Business Services, click here.
Bureau of Street Services Service Request Form
If you have an emergency, please call (800) 996-CITY or (800) 996-2489.
Click here to report Potholes or Request for Street Repairs, Streets Needing Resurfacing, Trees Needs Trimming, Tree or Branch Fell in Street , Alley Needs Cleaning , Street Needs Sweeping, Object/Debris in Street, Leaf Blower Violation, Broken or Damaged Sidewalks, Sidewalk Obstruction, Problem with/on Median Island, Damaged Guardrails, Downed Palm Fronds, Tree Pruning Permit, Tree Removal Permit, Root Pruning Permit, Stump Removal Permit and more!
Street Services can also be reached at [email protected]
Bulky Item Collection:
The Bureau of Sanitation (BOS) will pick-up your large or bulky household items, such as mattresses, couches, and other furnitures from all residents serviced by the City of Los Angeles free of charge.
To make arrangements to have these items removed from your curbside by phone, please call 1-800-773-2489, from Monday through Friday, between 7:30 a.m. and 4:45 p.m., at least one day before your regular collection day.
Bulky items are collected on the day of your regular trash collection day.
New Container Request:
Click here to use the LA City online Service Request Form. or call (800) 773-2489.
Missed Collection / Missed Service
If one or more of your automated containers were not picked up, or if a scheduled service did not take place, please call the Sanitation Call Center 1-800-773-2489, from Monday through Friday, between 7:30a.m. and 4:45p.m.
Click here to make your report online.
Holiday Trash Collection:
Click here to see up to date Holiday Trash Collection Schedules.
Storm Drain Maintenance/Repair: click here!
Click here for the Sewer Odor Complaint Hotline Form or call the hotline at 1-866-44 SEWER (1-866-447-3937), toll-free, 24 hours,
Free Home Composting Workshops & Bin Sales
Residents can learn about backyard composting, worm composting, types of compost bins, grasscycling, and other smart gardening techniques at the City’s free backyard composting workshops. In addition to the workshops, special discounted compost bin sales events are held throughout the year.
Dead Animal Collection:
The Bureau of Sanitation collects dead animals free of charge, except for horses and cows. (For horses and cows, please check your local yellow pages for a rendering service.) Please call 1-800-773-2489, from Monday through Saturday, between 7:30a.m. and 4:45p.m. For after hours and Sundays, please dial 3-1-1 on your home phone.