Fetch! Petcare in Venice has been securing the safety and comfort of our neighborhood pets for the last couple of years – and their great reputation has paved the way for other locations in the Los Angeles area.
Cheryl Smith opened Fetch! in Venice after working for the company in San Francisco. Yes, that makes it a “chain” business, but as Cheryl explains, “We are all still Mom and Pop shops though and most of the new franchise owners around here are either old sitters that worked for me or people that I knew.” In other words, this isn’t some cookie-cutter faceless franchise – it’s more like a family that has grown and expanded enough to need more locations. 🙂
Fetch! Venice provides care for our local pets as well as those who have marked their territory in Marina del Rey, Santa Monica, Culver City, Brentwood, Westwood, West LA, Mar Vista and Palms. Even with over 40 regular clients (households of pets) and 30 sitters/walkers – Cheryl still makes clients feel like they are personally being attended to and that their pets will never be just another wagging tail to the sitters.
The sitters who work for Cheryl adhere to a strict code of conduct and are trained to be the best at what they do. Before hiring someone, Cheryl asks for references and does all the proper criminal background checks. These are trustworthy professionals who not only take care of your pet, they water plants, bring in the mail, and check the security of your home on each visit. You can relax knowing that someone is watching your home and pets while you are gone. Clients receive regular satisfaction surveys – so Cheryl knows if improvements need to be made.
Petsitting is not their only service – they provide dog walking, off-leash doggie play groups, doggie day/evening care, “Go Fetch” 4-legged fitness program, yard cleanup (poop), and pet taxi.
Fetch!’s love for animals doesn’t stop when the leash is put away – they are actively involved in pet charities such as Best Friends and Voice for Animals (Cheryl teaches a weekly animal rights workshop). They make monthly donations to rescue organizations, contribute to causes that their sitters participate in, and always acknowledge the passing of their client’s pets by donating money to a pet charity. They donate gift bags to silent auctions (for pet charities and even their client’s church and school events!)
When I asked Cheryl what she loves about being based in Venice, she replied “I do love it and cannot imagine living anywhere else…In Venice I have found a community filled with fun friendly people that are amazingly talented. I am able to barter and trade my skills or services for those of others. I have met so many friends just by being outside with my dog. Everyone is always kind and friendly. For some reason, Venice seems to be untouched by the popularity contest that everywhere else in LA is into…Venice has a culture and environment that supports a creative lifestyle and healthy living.”